Canned Responses and Moderator Decisions

Many reports can cover the same kind of violation of the rules, and handling it can be redundant. Moderators can customize their own set of canned responses in order to reuse them where they need it.

Content Moderation is part of the beta program.

Our journey into content moderation began back in October 2023, initially addressing comment locks and report categories. Since then, we’ve expanded this feature to include canned responses and moderator decisions, facilitating smoother request reporting and the reporting of users from comments. Following that, we’ve honed in on optimizing canned responses and introducing various UI upgrades. This time we focused on improving the communication and decision making.

Email Notifications for Moderator Decisions

Web notifications for decisions on moderated objects are already available, but there might be cases where the user is not able to check the web notifications. In that case the user can now get notified via email too.

Canned Responses

How to use it:

  • Go to your profile
  • Click on canned responses in the sidebar
  • Create a new canned response
  • Open anything (your home project for instance) with an ability to comment on
  • Check out that the comment box have an ability to use canned responses
Screenshot of canned responses creation
Canned Responses Creation
Screenshot of canned responses usage
Canned Responses Usage

Appeal to Moderator Decisions

What happens after a non-ignore decision is done on a reported object? The author should be able to access the report decision in order to appeal to it. This is now possible from the notification received about an own comment being reported and moderated. See the picture below:

Screenshot of appeal to decision
Appeal To Decision

How To Give Us Feedback

There are two ways to reach us:

Please note that we favor GitHub to gather feedback as it allows us to easily keep track of the discussions.